Shipping policy

Free Worldwide Shipping

RocketTime operates from Georgia and offers Free Worldwide Shipping. Orders may be dispatched from Georgia or other international fulfillment locations, including our partner warehouses, depending on product availability and the delivery destination.

Shipping is free for destinations available at checkout. Import duties, taxes, and customs fees imposed by the destination country are separate from shipping charges.

Order processing and delivery estimates

Please allow 3 business days for order processing, followed by an estimated 7–22 business days in transit.

The estimated total delivery time is 10–25 business days, excluding weekends and public holidays. Customs clearance, carrier disruption, or destination-specific conditions may extend delivery times.

These estimates do not limit your rights if delivery is delayed or goods are lost.

Dispatch information

The store’s management address in Georgia is not necessarily the address from which your parcel will be sent.

You may contact sale@RocketTime.com before ordering for information about the planned dispatch location. Where dispatch origin materially affects delivery arrangements, import charges, or other information required before purchase, we provide that information before payment. Actual dispatch information is also included in the applicable shipment and customs documentation.

Tracking

We provide tracking information after shipment. Tracking updates depend on the carrier and may not appear immediately after a tracking number is issued.

Customs and import charges

Depending on the destination, import duties, taxes, and customs clearance fees may apply. These charges are the buyer’s responsibility where applicable and are not included in Free Worldwide Shipping unless expressly stated otherwise before payment.

Please check your destination’s import requirements before ordering. We do not misstate parcel contents, origin, or value on customs documents.

Delayed or missing parcels

Contact sale@RocketTime.com with your order number if your parcel is delayed or appears lost. We will investigate with the fulfilment partner or carrier and arrange the appropriate remedy under our policies and applicable law.

Our responsibilities do not end merely because a parcel has been handed to a carrier.

Shipping support: sale@RocketTime.com
Telephone: +995 595 09 71 14